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The Engagement Factor

Create a culture led by your mission, vision and values. Where your people go the extra mile, because they care about your business and not just their pay cheque.

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Be a great place, for great people to do great work

How you communicate, listen and respond to your people determines the culture and environment for your future failure or success.

Get it right and your people will make things happen, because they feel like they belong and want to see your business develop and grow.

If you ever find yourself wondering:

  • How do we improve employee engagement?
  • How can we improve our culture?
  • What do my people really think about working here?

Our tailored engagement surveys and cultural change programmes will give you fresh insight into how your people think and feel about coming to work.

So you can make sure everyone in the business is fully on board, safe in the knowledge that they genuinely want to make it a great place to be.

Your employees are your most important customer

It’s your leaders’ job to make sure everyone understands and buys into the business’ mission and vision so you can achieve your goals.

This requires you to be visible and it assumes you know how to sell your vision for the future to the business as a whole.

It’s important you have an authentic message and a clear strategy. One that your people can understand and follow, so they want to get involved and make it happen.

Trust and empower your people

Great leaders understand the power of empowering their people. They know when, and how, to listen to their teams.

Your people won’t be a problem if you create a culture where everybody feels like they belong. A culture where they know it’s okay to speak up and challenge things in the right way and at the right time.

When you get your Engagement Factor right, your people come up with solutions not problems, and will bring fresh ideas to the table to help your business grow.

Behaviours are the living expression of your values

Are you serious about leading a great culture and improving employee engagement?

It’s critical you invest time and energy to define and understand your organisational values.

Your values are your Ethos. They are your character and spirit and sum up what’s important to you as a business.

When you know how to lead them properly, they become the cornerstone of your employee engagement strategy.

Not just words on a wall.

Remove your 'Say-Do' Gap

In a high performing culture there’s no room for people who say one thing but do then do the opposite.

Great cultures use their organisational values to remind their people how to conduct themselves and treat others. They become a key tool to help your leaders and managers to lead, initiate change and hold their teams to account.

It’s about your entire business, no matter what a person’s role is, keeping their promises and taking responsibility for their performance and actions. So your company goes from strength to strength and is a great place to be.

Develop trust in your people

Research indicates that workers have three prime needs: interesting work; recognition for doing a good job; and being let in on things that are going on in the company.

Zig Ziglar

Determine what behaviours and beliefs you value as a company, and have everyone live true to them. These behaviours and beliefs should be so essential to your core, that you don’t even think of it as culture.

Brittany Forsyth - VP of Human Relations, Shopify

In this ever-changing society, the most powerful and enduring brands are built from the heart. They are real and sustainable. Their foundations are stronger because they are built with the strength of the human spirit, not an ad campaign. The companies that are lasting are those that are authentic.

Howard Schultz - CEO, Starbucks

Engage the hearts and minds of your people today

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If you are serious about leading a great culture and improving employee engagement by winning the hearts and minds of your people, we'd love to hear from you.

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